Our Services
Business & Financial Consulting
Guest Experience & Service Improvement
Operational Efficiency & Management
- Feasibility studies for new hospitality ventures
- Business plan development
- Financial analysis & cost optimization
- Revenue management strategies
- Investment & funding guidance
Operational Efficiency & Management
Guest Experience & Service Improvement
Operational Efficiency & Management
- Process optimization (front office, housekeeping, F&B, etc.)
- Staff training & SOP (Standard Operating Procedures) development
- Quality control & service excellence programs
- Supply chain & procurement optimization
Guest Experience & Service Improvement
Guest Experience & Service Improvement
Guest Experience & Service Improvement
- Mystery audits & guest satisfaction analysis
- Staff training in customer service & hospitality etiquette
- Complaint resolution strategies
- Personalization & guest engagement techniques
Marketing & Branding Strategies
Human Resources & Staff Development
Guest Experience & Service Improvement
- Brand positioning & market analysis
- Digital marketing (SEO, social media, email campaigns)
- Online reputation management (review responses, guest feedback systems)
- Loyalty program development
Technology & Digital Transformation
Human Resources & Staff Development
Human Resources & Staff Development
- PMS (Property Management System) & CRM recommendations
- Automation tools for bookings, check-ins, and operations
- Integration of AI & chatbots for customer service
- Data analytics for decision-making
Human Resources & Staff Development
Human Resources & Staff Development
Human Resources & Staff Development
- Recruitment strategies for hospitality roles
- Leadership & team-building training
- Performance evaluation systems
- Employee retention & motivation programs
Food & Beverage (F&B) Consulting
Food & Beverage (F&B) Consulting
Food & Beverage (F&B) Consulting
- Menu engineering & pricing strategies
- Kitchen workflow optimization
- Restaurant concept development
- Cost control & waste reduction
- Kitchen Setup from strach
Crisis & Reputation Management
Food & Beverage (F&B) Consulting
Food & Beverage (F&B) Consulting
- Crisis communication planning
- PR strategies to rebuild brand image
- Handling negative publicity & online reviews